Privacy Policy

verunali™ · Privacy

Privacy Policy

Your privacy matters to us. This policy explains how verunali™ may collect, use, share, retain and protect personal information when you visit our website, browse leatherworking tools, place an order or contact our customer support team.

Website: verunali.com

This Privacy Policy applies to information handled in connection with verunali.com and related store services. The types of information involved depend on how you interact with our website, the services you use and the choices available in your location. We aim to handle personal information responsibly and in accordance with applicable legal requirements.

01 / INFORMATION COLLECTION

What Information May We Collect?

The information we receive depends on how you browse, shop, communicate with us and use our services. Where applicable, the information may include:

  • Name and other identifying details you provide.
  • Billing and shipping addresses.
  • Email address and telephone number, where provided.
  • Order history, transaction records and purchased products.
  • Payment-related information handled in connection with checkout and payment services.
  • Device information, browser type, IP address and website usage data.
  • Messages and other communications exchanged with customer support.
  • Information collected through cookies and similar technologies.

We do not necessarily collect every category of information from every visitor. The information involved depends on the relevant interaction and the features used.

02 / USE OF INFORMATION

How We Use Personal Information

Depending on the circumstances and applicable law, personal information may be used for the following purposes:

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Orders & Delivery

Process purchases, fulfill orders and provide shipping or tracking updates.

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Customer Support

Respond to inquiries and manage returns, refunds and other service requests.

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Website Operations

Maintain, evaluate and improve website functionality and the shopping experience.

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Safety & Compliance

Help detect fraud, investigate misuse, address security concerns and meet applicable legal or recordkeeping obligations.

Where permitted by applicable law, information may also be used to communicate about purchases or account activity and to provide marketing messages in accordance with relevant requirements and available preferences.

03 / PAYMENT PROCESSING

Payment Information & Checkout

Payments are handled through the payment methods and service providers made available during checkout. Depending on the selected method, relevant payment details may be collected and processed directly by the applicable payment provider.

Payment security: Complete payment-card details may be processed by the relevant payment provider rather than stored directly by verunali™. The handling of information by a payment provider is also subject to that provider's applicable terms and privacy practices.

04 / COOKIES & TECHNOLOGIES

Cookies and Similar Tools

verunali.com may use cookies and similar technologies to support essential website functions, remember selected preferences, understand website performance, help maintain security and improve the overall shopping experience.

Cookies are small data files that may be stored on your device when you visit a website. Depending on their purpose, they can help a website recognize a browser, retain certain settings or understand how visitors interact with its pages.

You may be able to restrict or remove cookies through your browser settings. However, disabling cookies needed for essential functions may affect certain website features or prevent them from working as intended. Where required, applicable consent and preference controls will govern the use of relevant technologies.

05 / SERVICE PROVIDERS

When Information May Be Shared

Personal information may be disclosed to third parties where reasonably necessary to operate our store, provide requested services or meet applicable obligations. These parties may include providers supporting:

  • Website hosting, e-commerce infrastructure and store functionality.
  • Payment processing and transaction management.
  • Order fulfillment, warehousing, shipping and parcel tracking.
  • Fraud prevention, information security and risk management.
  • Customer support, website analytics and marketing services, where applicable.

Information may also be disclosed when required or permitted by applicable law, a valid legal process, a regulatory obligation or a lawful governmental request. The information shared depends on the circumstances and the purpose of the disclosure.

06 / INTERNATIONAL DATA HANDLING

Processing Across Borders

Our customers, service providers, fulfillment partners and business operations may be located in different countries or regions. As a result, personal information may be transferred to, processed in or stored in a jurisdiction other than the one in which you reside. Such handling is subject to applicable legal requirements, including any relevant safeguards or transfer requirements.

07 / INFORMATION RETENTION

How Long We Keep Information

Personal information may be retained for as long as reasonably necessary for the purposes described in this policy, including order administration, customer support, fraud prevention, recordkeeping, dispute resolution and compliance with applicable legal obligations. The retention period may vary according to the type of information, the reason it was collected and any applicable legal requirements.

08 / DATA PROTECTION

Protecting Your Information

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

Although we take reasonable steps to protect information, no method of electronic transmission or data storage can be guaranteed to be completely secure. For this reason, absolute security cannot be promised.

09 / YOUR PRIVACY CHOICES

Privacy Rights and Requests

Depending on your location and applicable law, you may have rights relating to your personal information. These may include the right to request access to information, seek correction of inaccurate details, request deletion or exercise other legally available choices.

To submit a privacy-related request, contact our team using the address below. We may need to verify your identity or confirm that you are authorized to make the request before taking action. Some requests may be subject to legal exceptions or limitations.

PRIVACY SUPPORT

service@verunali.com

10 / CHILDREN'S PRIVACY

Information Relating to Children

Our website is intended for general retail customers and is not designed for the intentional collection of children's personal information in violation of applicable law. Where applicable, we take appropriate steps to address personal information that has been collected in a manner inconsistent with legal requirements.

11 / EXTERNAL WEBSITES

Links to Third-Party Services

Our website may contain links to external websites, payment services or other third-party platforms. These services may have their own privacy policies, security measures and data-handling practices. We encourage you to review the applicable policies before providing personal information directly to a third party. Their practices are governed by their own terms and policies.

12 / POLICY UPDATES

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable requirements.

When changes are made, the updated version will be published on this page. We encourage you to review this policy periodically so you can stay informed about how personal information may be handled.

QUESTIONS ABOUT PRIVACY?

We're Here to Help

If you have questions about this policy or wish to submit a privacy-related request, please contact our customer support team.

Contact Privacy Support

Store Operator

Company Information

Company Name

Guangzhou Faku Trading Co., Ltd.

Registered Address

Room 301, No. 5, Lane 12, Chaoyang North Street, Shipai, Tianhe District, Guangzhou

Unified Social Credit Code

91440106MAG013AK7G

Legal Representative

Liang Changfu

Phone

+86 175 2025 5060

verunali™ · Respecting your privacy at every step.